Pumpkin Spice Co. products are made to order and fulfilled through our production and shipping partners.
Processing time
Most apparel items are produced after purchase. Typical production time is 2-5 business days before shipment.
During holidays, launches, sales, or carrier delays, processing may take longer.
Shipping time
After production, standard delivery in the United States typically takes 3-7 business days. International delivery, when available, may take longer and can vary by destination.
Delivery estimates are not guarantees. Carrier delays, weather, customs, incorrect addresses, and peak-season volume can affect delivery.
Shipping rates
Shipping rates and free-shipping thresholds are shown at checkout before payment. Promotional shipping offers may change or expire.
Tracking
When your order ships, you will receive a tracking email if tracking is available for the selected shipping method.
Incorrect addresses
Please check your shipping address carefully before placing an order. If an order is returned because of an incorrect or incomplete address, we will help arrange a replacement or reshipment where possible, but additional shipping or production costs may apply.
Lost or delayed packages
If tracking shows no movement or your package appears lost, contact us at support@pumpkinspiceco.com with your order number so we can review the issue with the carrier or fulfillment partner.